Call (07) 3124 7160‬ or Text 0485 908 380 mail@lgbtilegalservice.org

Getting help over the holiday period

Holiday Closure Period

Our office will be closed Monday 9 December to Friday 13 December, as well as from midday Friday 20 December until midday on Monday 6 January 2025.

We will not have capacity to provide assistance, advice or advocacy until 2025.

We appreciate that the holiday period is a difficult time of year for our community and this may be exacerbated by the stress of legal problems.

It is vitally important that we can provide non-judgemental affirming, holistic and practical support to our community and our staff work incredibly hard to bridge access to justice gaps for our communities within the confines of our extremely limited resources.

We apologise for any inconvenience or distress caused by this longer closure period but we need to ensure that we are spending the time focusing on strengthening our team’s capacity to provide more comprehensive support into 2025.

If you need legal assistance during this period you can contact Legal Aid Queensland on 1300 65 11 88 for information and guidance. Please note that they will be closed between 2pm on 24 December 2024 and 2 January 2025. You can also review the Community Legal Centres Queensland website to find out which services are open over the holiday period.

If you are experiencing distress, the following services offer free phone peer and crisis support by telephone:

  • Lifeline (Crisis support) – 13 11 14
  • QLife (LGBTIQA+ peer telephone support) – 1800 184 527, 3pm-midnight every day.
  • Headspace (Youth mental health support) – 1800 650 890
  • 13YARN Aboriginal or Torres Strait Islander crisis support

If you or a person you are supporting lives in Queensland, here are some other services who will be open over the holidays and may be able to assist:

  • QSTARS tenancy advice service (who are offering specific DFV-related tenancy helpdesk advice through the holiday period)
  • DVConnect crisis support, who operate 24/7 365 days a year – 1800 811 811
  • 3rd Space drop-in service in Brisbane (closed public holidays, otherwise open)
  • Gayawur Rainbow affirming care (closed public holidays)
  • Homeless Hotline, available 24/7 365 days a year
  • Brisbane Youth service (closed on public holidays)
  • HART 4000 housing and homeless support (closed on public holidays)

You can also use the AskIzzy tool here to find other supports, and if your safety is at risk or there is an emergency, call 000.

If in the new year you are still in need of assistance we invite you to reach out to us and we will assess our capacity to assist. If we cannot assist we will do our best to connect you with a service that can.